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Privacy Policy


The policy

This privacy policy is for this website; www.HealthySupplies.co.uk and served by Healthy Supplies Ltd, South Coast House, 35 Chartwell Road, Lancing Business Park, Lancing, BN15 8TU and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect Personally Identifiable Information.

We store data on secure servers within the EEU.


Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies?

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.


Contact & Communication With us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.


Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is; MailChimp and you can read their privacy policy in the resources section.


External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.


Your rights

You can find out what information we hold about you, and ask us to not use it. We will provide you with an electronic copy of the data, free of charge at your request. If you wish for us to cease further dissemination of the data or to delete data, please contact us directly. The conditions for erasure, as outlined in article 17, include the data no longer being relevant to original purposes of processing, or you withdrawing your original consent.

Customer reviews on Google

Good selection of goods on website, and I like the idea that my purchase is helping the environment....
Tessa Buckley 21 Nov 2024
Very pleased with the product and price but annoyed with their delivery agent Evri, they dumped the ...
David Littlejohn 21 Nov 2024
I like the attitude and the philosophy of sustainable and healthy consumption. They stock what I wan...
Peter Smith 20 Nov 2024
Placed order Sunday,arrived Wednesday,all,perfectly packaged,many thanks
Jen 20 Nov 2024
Good plan, prompt service. We'll packaged.
Beverly Brown 20 Nov 2024
Read about how much our customers love Healthy Supplies
Ramesh Chandar
Organic Wholefoods essential. Fast and efficient delivery too. If anything can be improved, it would...
Ramesh Chandar
Sara G
I love this site. It has all my favourite products at reasonable prices and their customer service i...
Sara G
Cara Louise
I love Rochester Ginger Light as a healthy non alcoholic apèretif and by ordering nut loaf in advan...
Cara Louise
Ella Jackson
Constantly impressed with Healthy supplies, They always get my orders to me quickly and have so muc...
Ella Jackson
Sally Mak
I really really love what I ordered from Healthy Supplies. I will definitely order it again.Thank yo...
Sally Mak